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Privacy Policy Your Confidentiality Assured We recognise how important your business is to you and how important confidentiality is to us all. That is why we adhere to our own policy of client confidentiality. Client confidentiality is the principle that an institution or individual should not reveal information about their clients to a third party without the consent of the client or a clear legal reason. This concept is commonly provided for in law as prescribed in England & Wales. The access to a client's data as provided by the client in question is in some cases the data that is by definition inaccessible to third parties and should never revealed; this can include confidential information gathered by any of our employees in the course of their duties. Furthermore, any information gathered in the course of carrying out any works stipulated by our client and within the confines of any agreement made or being carried out, is within the meaning of the Data Protection Act 1998. The Data Protection Act The Data Protection Act regulates how your personal information is used and protects you from misuse of your personal details. It provides a common-sense set of rules which prohibit the misuse of your personal information without stopping it being used for legitimate or beneficial purposes. The details of the Data Protection Act are quite complex, but at the heart of it are eight common-sense rules known as the Data Protection Principles. These require personal information to be:
Organisations using personal information ('data controllers') must comply with these Principles. The Act provides stronger protection for sensitive information about your ethnic origins, political opinions, religious beliefs, trade union membership, health, sexual life and any criminal history. Getting access to your informationThe Act, with some exceptions, gives you the right to find out what information is held about you by organisations. This is known as the 'right of subject access'. On written request, you are entitled to be supplied with a copy of all the information an organisations holds about you. The organisation may charge a fee for providing the information, up to a maximum of £10 in most instances and up to £50 in the case of manual (i.e. non-electronic) medical records. To see what information is held on you by credit reference agencies costs £2.
Client Disclosure and Confidentiality Policy Icarus Fire Protection Ltd undertakes to maintain client data in secure conditions and to process and disclose data only within the terms of the Data Protection Act 1998. Confidential information concerning anything disclosed by a client or its employees will be maintained in confidence and will not be released to anyone without the client’s authorisation. The only exceptions to this are where there is a legal obligation to do so or where exceptional issues of personal safety arise. However, where the need arises for contact with other professionals, eg: Fire Service Employees or any other relevant persons, the client will be encouraged to sign a Confidentiality Disclosure Form. If authorised by the client in this way, Icarus Fire Protection Ltd will then be able to discuss issues relevant to the client’s requirements in order to best serve the client's interests. Information regarding a client’s circumstances can then also be shared between Fire Professionals in situations where it is felt this would enable us to extend support for the client.Storage of written information Any written information held by Icarus Fire Protection Ltd regarding a client’s situation will be kept in confidential files in our office. In cases where the client has signed a Confidentality Disclosure Form (see above) other staff within Icarus Fire Protection Ltd may consult the client’s file on occasions.If you have any concerns regarding the above policy, please contact us. |
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